Contact information
Have a question about Robot Work, your order, shipping, sizing, or anything else? We’re happy to help.
Contact Us
For the fastest assistance with an existing order, please include your order number and the email address used to place your order.
Order Support
If you're contacting us about an order, please include:
- Your order number
- Your full name
- The email address used at checkout
- A brief description of your question or issue
- Photos, if your item arrived damaged, defective, misprinted, or incorrect
This helps us review your request and assist you as quickly as possible.
Response Time
We aim to respond to customer inquiries within 1–2 business days.
Response times may be slightly longer during weekends, holidays, product launches, or periods of high order volume.
Damaged or Incorrect Orders
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery and include clear photos of the item.
Please see our Refund Policy for additional information.
Shipping Questions
For questions about production, delivery times, tracking, international shipping, or lost packages, please review our Shipping Policy.
Business Inquiries
For collaborations, partnerships, press, or other business inquiries, please contact:
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